About Us

Our Team

Meet the Team

At Shreveport Water Damage Restoration, our dedicated team serves the Shreveport community with professional expertise and genuine care. From initial damage assessment to final property restoration, our technicians, project coordinators, and support staff work tirelessly to ensure every home is returned to a safe, dry condition. We pride ourselves on clear communication, rapid response times, and local knowledge that helps our neighbors recover quickly after flooding crises.

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Clayton Mercer

Founder & Lead Project Advisor

Clayton Mercer established Shreveport Water Damage Restoration to provide local homeowners with reliable emergency support during stressful flooding crises. With years of expertise navigating the local market, he prioritizes transparency regarding accurate pricing while helping clients avoid common industry red flags. Clayton is dedicated to building lasting relationships through honest communication and professional standards. By focusing on precise damage assessment, he ensures every home is returned to a safe, dry condition. When he is not on the job, Clayton enjoys fishing at Cross Lake with his rescue dog.

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Sarah Miller

Lead Restoration Technician

Sarah oversees complex water extraction projects and moisture monitoring. With extensive field experience, she ensures that every property meets strict safety protocols. She communicates directly with property owners throughout the drying process, ensuring they feel informed and supported while her team works to stabilize and restore their homes.

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James Robinson

Field Inspector & Safety Lead

James specializes in deep inspections to identify hidden structural water damage and potential mold risks. He ensures all restoration work adheres to industry safety standards. His focus on detail during the initial assessment phase prevents future complications, providing homeowners with a clear, accurate roadmap for their repair needs.

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Elena Thompson

Project Coordinator

Elena manages the vital scheduling and permit coordination required for major restoration jobs. She serves as the primary point of contact for clients, answering questions about timelines and process requirements. Her organized approach ensures that restoration efforts move smoothly, minimizing stress for residents during their most challenging times.

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David Harris

Restoration Specialist

David handles the hands-on repairs and equipment installation necessary to restore water-damaged areas to their pre-loss condition. His technical skills in structural drying and dehumidification are essential to our operations. David is committed to quality craftsmanship, ensuring that every floor, wall, and fixture is treated with extreme care.

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