About Us

Our Team

Meet the Team

At Santa Rosa Water Damage Restoration, our dedicated team is committed to serving our Sonoma County neighbors with urgency and care. We combine deep local knowledge of our region's specific moisture challenges with technical expertise in remediation and structural drying. Every member of our crew is trained to provide transparent, high-quality service, ensuring your property is restored safely and efficiently while maintaining clear, honest communication throughout every stage of the recovery process.

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Mark Whitmore

Founder & Local Project Advisor

Mark Whitmore established Santa Rosa Water Damage Restoration to provide Santa Rosa property owners with professional, reliable help during emergencies. With decades of work in the Sonoma County restoration industry, Mark understands the nuances of local building permits, fair pricing, and the specific moisture challenges common to our region. He prides himself on maintaining open communication, guiding clients away from common contractor red flags and focusing on comprehensive safety protocols. Mark is committed to delivering expert remediation that keeps his community safe. When not on site, he enjoys tending his backyard garden with his kids.

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Jordan Smith

Lead Remediation Technician

Jordan oversees our on-site moisture mapping and structural drying processes. With a focus on safety and precision, he ensures that every affected area is thoroughly inspected. He is dedicated to clear customer communication, explaining each step of the remediation process so that homeowners feel confident throughout the cleanup.

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Alicia Rodriguez

Field Operations Coordinator

Alicia manages our daily project scheduling, material logistics, and local permit coordination. She acts as the primary point of contact for clients, ensuring that repair crews arrive on time and that all restoration activities meet our high standards for safety and efficiency in Santa Rosa homes.

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Brian Thompson

Senior Restoration Specialist

Brian brings years of hands-on experience in water extraction, mold prevention, and structural repair. He is known for his attention to detail during inspections and his ability to solve complex moisture issues. Brian ensures all work complies with local building codes to protect the long-term integrity of your property.

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Elena Kovacs

Client Care & Assessment Lead

Elena focuses on initial property assessments and helping families navigate the restoration journey. She specializes in transparent documentation and reporting, ensuring that clients understand every detail of their home's restoration plan. Her goal is to provide peace of mind through empathetic service and consistent updates during the entire project.

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