About Us

Our Team

Meet the Team

At Salem Water Damage Restoration, our dedicated team serves the Salem community with a commitment to excellence and rapid response. We bring together licensed restoration specialists, project coordinators, and technical experts who understand the unique challenges of regional water mitigation. From the initial damage inspection to the final restoration touches, our professionals work diligently to ensure your property is treated with the care, safety, and precision you deserve during an unexpected home emergency.

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Mark Henderson

Founder & Owner

Mark Henderson established Salem Water Damage Restoration to provide property owners in Salem with dependable, professional recovery services. With years of expertise in the regional construction market, he understands complex insurance protocols and the common red flags that lead to poor repair outcomes. Mark is committed to transparent pricing, ensuring clients never face hidden costs during stressful times. He prioritizes honest guidance to build lasting customer trust while restoring homes to their former state. Outside of work, Mark loves tending to his backyard rose garden with his two Golden Retrievers.

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Sarah Lawson

Lead Restoration Technician

Sarah specializes in advanced moisture detection and structural drying techniques. With extensive field experience, she focuses on preventing secondary damage like mold growth. Sarah ensures that every mitigation project follows strict safety standards while maintaining clear, empathetic communication with homeowners throughout the drying process.

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James Rodriguez

Site Inspection Manager

James handles initial site assessments and detailed documentation for insurance reporting. He is an expert at identifying hidden water intrusion paths and advising on proper repair steps. James helps homeowners navigate the complex permitting requirements of Salem, ensuring every restoration phase remains compliant and efficient.

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Emily Thompson

Client Relations Coordinator

Emily is the primary point of contact for scheduling and administrative support. She streamlines the restoration process by coordinating crews and managing timelines. Emily focuses on providing honest updates and managing expectations so that every client feels informed and supported from the first phone call to completion.

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Brian West

Reconstruction Specialist

Brian oversees the final phase of home restoration, including drywall repair, flooring installation, and carpentry. His attention to detail ensures that damaged areas are returned to their pre-loss condition. Brian is dedicated to high-quality craftsmanship, ensuring every repair is both durable and aesthetically pleasing.

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