About Us

Our Team

Meet the Team

At Roanoke Water Damage Restoration, our dedicated team serves the valley with a shared commitment to restoring safety and comfort to your property. We combine deep local field knowledge, advanced drying techniques, and transparent communication to ensure every project is handled with precision. Whether you are dealing with a basement flood or a hidden leak, our experienced professionals work tirelessly to protect your home and your peace of mind throughout the entire restoration process.

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David Hatcher

Founder & Local Project Advisor

David Hatcher established Roanoke Water Damage Restoration to provide Roanoke residents with reliable recovery solutions. With decades of experience regarding the Roanoke market, he ensures every project meets essential building codes. David prioritizes customer trust to help clients avoid shady contractor tactics during stressful emergencies. He focuses on restoring your home with meticulous attention so families can feel secure again. When he is not on a job site, you can often find David hiking the nearby Blue Ridge trails.

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Sarah Miller

Lead Restoration Technician

Sarah specializes in moisture mapping, structural drying, and advanced water extraction. With a keen eye for detail, she ensures every hidden damp spot is identified and addressed. Her hands-on approach and focus on safety protocols ensure that your home is fully protected against future mold growth and structural decay.

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James Robinson

Field Inspector & Permit Liaison

James manages initial site inspections and coordinates necessary local permits for repair work. He excels at communicating technical repair requirements to homeowners in simple terms. By keeping the documentation process organized, he ensures your restoration project stays on track and strictly adheres to all required Roanoke safety regulations.

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Amanda Knight

Restoration Coordinator

Amanda handles the logistics of scheduling crews and managing material deliveries for ongoing projects. She serves as the primary point of contact for clients, providing regular updates on repair timelines and site progress. Her efficient service keeps the entire restoration process smooth and reduces stress for families during difficult emergencies.

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Thomas Wright

Structural Repair Specialist

Thomas focuses on the reconstruction phase, including flooring, drywall, and structural framing repairs. He brings precision care to every job, ensuring that your home is returned to its pre-loss condition. His dedication to quality craftsmanship means that every installation is built to last and meets the highest community standards.

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