About Us

Our Team

Meet the Team

At New Haven Water Damage Restoration, our dedicated team is committed to serving the local community with rapid response and expert care. From our office coordinators to our field technicians, we work together to handle the complexities of water damage, mold remediation, and structural drying. We prioritize clear communication and safety, ensuring that every homeowner in New Haven receives professional support during stressful restoration projects. Your home's recovery is our top priority.

MS

Mark Sterling

Founder & Service Director

Mark Sterling established New Haven Water Damage Restoration to provide area residents with professional, reliable emergency support. With over a decade navigating the local market, Mark understands the nuances of building codes and how to avoid common red flags in the industry. He is committed to transparent pricing, ensuring every client feels secure. Outside of work, Mark loves tending to his vegetable garden with his two golden retrievers.

JR

Julia Robinson

Lead Restoration Technician

Julia brings extensive experience in moisture mapping and structural drying. She is responsible for executing safety protocols on job sites and ensuring that every area is thoroughly inspected. Her hands-on approach guarantees that hidden pockets of moisture are addressed before they become long-term problems for New Haven homeowners.

DH

David Hayes

Field Operations Supervisor

David manages our daily repair crews and ensures all projects meet local safety standards. He oversees the installation of dehumidification equipment and industrial air scrubbers. With a keen eye for detail, David ensures that all work remains compliant with relevant building codes while minimizing disruption to your daily life.

SK

Sarah Kowalski

Project Coordinator

Sarah is the primary point of contact for our clients, managing scheduling and permit documentation for large-scale restoration projects. She excels at simplifying the claims process and keeping homeowners informed about their project status. Sarah's focus on clear, honest communication helps reduce stress during the restoration process.

TM

Thomas Miller

Remediation Specialist

Thomas specializes in mold detection and structural cleaning following water damage. He is trained in advanced containment techniques to ensure the safety of your living environment during the repair phase. Thomas works closely with our technicians to ensure all surfaces are properly sanitized and restored to original conditions.

Need Help With Water Damage Restoration Services?

Talk with New Haven Water Damage Restoration for local support in New Haven, CT.

📞 Request Price Estimate