About Us

Our Team

Meet the Team

At Las Cruces Water Damage Restoration, our dedicated team is committed to protecting your property when disaster strikes. From emergency mitigation and moisture detection to full-scale structural repairs, we provide the Mesilla Valley with professional, reliable service. Our crew combines technical expertise with deep local knowledge to ensure your home or business is restored safely, efficiently, and according to the highest standards. We are your neighbors, here to help you recover with confidence and care.

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Mark Halloway

Founder & Restoration Director

Mark Halloway founded Las Cruces Water Damage Restoration to provide Las Cruces residents with reliable emergency support during stressful property crises. With deep local knowledge, he navigates specific building codes while avoiding the common red flags of fly-by-night contractors. Mark prioritizes honest estimates and focuses on building long-term customer trust through safety and quality. He understands the unique challenges of the Mesilla Valley climate and works hard to ensure every job is handled correctly. When he is not working, Mark enjoys hiking the Organ Mountains.

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Sarah Ramirez

Lead Restoration Technician

Sarah specializes in advanced moisture mapping, water extraction, and structural drying. With years of experience in the field, she is adept at identifying hidden leaks and preventing mold growth. Her priority is keeping clients informed through every stage of the drying process to ensure total peace of mind.

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James Thompson

Site Safety & Compliance Manager

James oversees all field safety protocols and ensures that our restoration projects meet strict local code requirements. He manages equipment setup, air quality testing, and debris disposal. His meticulous approach to field documentation ensures that all repair documentation is accurate and ready for insurance submittals and property inspections.

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Elena Lopez

Client Relations & Scheduling Coordinator

Elena is the first point of contact for families dealing with property damage. She manages our emergency dispatch, coordinates technician schedules, and answers questions regarding the restoration timeline. Her goal is to reduce stress by providing clear, consistent communication from the initial damage assessment through the final project completion.

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Marcus King

Senior Repair Specialist

Marcus brings extensive construction knowledge to our restoration team, focusing on structural integrity and building material replacement. He manages the reconstruction phase, ensuring that drywall, flooring, and woodwork are restored to their original condition. He takes great pride in his hands-on craftsmanship and attention to detail on every job.

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