About Us

Our Team

Meet the Team

At Kennewick Water Damage Restoration, our dedicated team is committed to serving the residents of the Tri-Cities with integrity and precision. We understand the stress that property emergencies bring, which is why our group of skilled technicians and logistics experts focuses on rapid response, thorough inspections, and honest communication. By combining local expertise with industry-leading safety protocols, we ensure your home is restored quickly, safely, and to the highest possible standards.

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Mark Henderson

Founder & Service Director

Mark Henderson established Kennewick Water Damage Restoration to provide residents of Kennewick with reliable emergency support during stressful property crises. With decades of experience into the local housing market, he prioritizes transparent pricing to ensure every project meets rigorous industry standards. Mark helps clients avoid hidden charges by offering honest communication and clear, upfront estimates. He values building lasting trust through high-quality workmanship and dedicated service. When he is not on a job site, Mark loves coaching his daughter’s local soccer team during the pleasant Tri-Cities weekends.

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Sarah Reynolds

Lead Restoration Technician

Sarah brings years of experience in moisture mapping and structural drying to our team. She excels at identifying hidden water intrusion and ensuring every affected area is fully sanitized. Sarah prioritizes clear communication with homeowners, explaining the restoration process step-by-step to provide peace of mind during difficult property repairs.

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James Thompson

Site Safety Coordinator

James manages all safety protocols and equipment maintenance for our restoration projects. He oversees environmental inspections and ensures that our cleanup procedures comply with all local safety standards. His focus is on protecting your home environment while maintaining a secure, efficient workspace for our entire crew during the reconstruction phase.

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Karen Anderson

Project Logistics Manager

Karen handles scheduling, material procurement, and permit compliance for all active jobs. She serves as the main point of contact for our clients, ensuring that repairs are timely and organized. Her deep knowledge of local building requirements helps prevent project delays and ensures a seamless experience for every homeowner.

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Brian Martinez

Field Restoration Specialist

Brian specializes in hands-on mitigation, including water extraction, debris removal, and property drying. He is highly trained in operating industrial-grade equipment to stabilize damaged areas. Brian is dedicated to providing thorough service and maintains a clean work environment, always treating your property with the utmost respect and professional care.

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