About Us

Our Team

Meet the Team

At Joliet Water Damage Restoration, our dedicated team is committed to serving the residents of Will County with professional care and technical expertise. We understand the urgency of water damage and the stress it causes families. From rapid emergency response to detailed structural repairs, our trained technicians and office staff work together to ensure your property is restored safely, efficiently, and with the clear communication you deserve throughout every stage of the project.

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Mark Henderson

Founder & Local Project Advisor

Mark Henderson founded Joliet Water Damage Restoration to provide Joliet property owners with reliable, high-quality emergency support. With over fifteen years of experience in the restoration industry, Mark understands the nuances of local building codes and how to avoid the common red flags often left by inexperienced contractors. He prioritizes transparent pricing and clear communication to ensure every client feels informed and secure during a crisis. By focusing on professional integrity, he helps families restore their property with confidence. Outside of work, Mark loves fishing at local parks with his two daughters.

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James Davidson

Lead Restoration Technician

James brings over a decade of hands-on experience in water mitigation and moisture control. He leads our field teams through complex drying processes, conducting thorough safety inspections to prevent mold growth. He is committed to ensuring every job site meets the highest standards for structural integrity and sanitation.

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Sarah Miller

Project Coordinator

Sarah manages all scheduling and client documentation, serving as the primary point of contact for families during the restoration process. She excels at coordinating with insurance adjusters and handling the necessary permit paperwork to keep repairs moving forward, ensuring our clients never feel left in the dark.

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Robert Thompson

Structural Repair Specialist

Robert focuses on the final stages of restoration, specializing in wall, floor, and cabinetry repairs. His attention to detail ensures that once the water is removed, your home is rebuilt to its original condition. He works closely with local material suppliers to ensure high-quality finishes for every project.

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Amanda Lopez

Field Operations Supervisor

Amanda oversees our emergency response crews, ensuring that teams arrive on-site with the correct equipment for immediate water extraction. She is an expert in site assessment and protocol, ensuring that every technician follows regional safety standards to protect the health and wellbeing of our customers in Will County.

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