About Us

Our Team

Meet the Team

At Downey Water Damage Restoration, our dedicated team serves the local community with pride and technical expertise. From rapid emergency response to detailed structural repairs, we prioritize the safety and integrity of your home. We understand the specific needs of Downey residents and work tirelessly to ensure every project is handled with transparency, high-quality workmanship, and a focus on preventing long-term structural decay in our local Southern California climate.

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Mark Henderson

Founder & Service Director

Mark Henderson founded Downey Water Damage Restoration to provide Downey property owners with professional, reliable remediation services. With decades of experience regarding the local market, he ensures every project meets safety standards while avoiding the common predatory billing tactics seen in the industry. Mark prioritizes honest communication to build lasting community relationships throughout Southern California. He remains dedicated to rigorous safety protocols to protect every property from structural decay. When he is not working, Mark enjoys coaching his daughter’s soccer team on weekends.

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Jason Rodriguez

Lead Restoration Technician

Jason manages our onsite emergency response team. He is highly skilled in moisture extraction, structural drying, and hazardous material removal. His focus is on using precision testing equipment to ensure no hidden moisture remains behind your walls, keeping your family safe while maintaining a clean and orderly workspace during every repair.

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Sarah Miller

Project Coordinator

Sarah acts as the primary point of contact for our clients. She handles the scheduling of inspections, provides status updates on your project, and ensures that all required paperwork is in order. She prides herself on clear communication and helping homeowners navigate the complex recovery process with ease and minimal stress.

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Kevin Thompson

Remediation Specialist

Kevin specializes in the reconstruction and structural repair phases of our restoration work. With a background in local carpentry and building codes, he ensures that all repairs meet safety standards. He works closely with property owners to restore their homes to their original condition, paying close attention to detail and long-term durability.

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David Wallace

Field Inspector

David is responsible for initial damage assessments and comprehensive moisture testing. His role is to identify the source of water intrusion quickly so we can prevent further decay. He is known for his thorough documentation, which helps our clients communicate effectively with their insurance providers during the remediation process.

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