About Us

Our Team

Meet the Team

At Conroe Water Damage Restoration, our dedicated team is committed to helping neighbors navigate the aftermath of water emergencies with precision and care. We combine hands-on technical expertise with a deep understanding of Conroe’s unique environmental factors. From initial inspections and moisture detection to full-scale structural repairs, our crew ensures every property is restored safely and efficiently, allowing our clients to get back to their daily lives without unnecessary stress or long-term damage.

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Travis Gentry

Founder & Local Restoration Lead

Travis Gentry founded Conroe Water Damage Restoration to provide families in Conroe with trusted emergency support during stressful times. With extensive experience in the area, he understands insurance claim hurdles that often catch unsuspecting clients off guard. Travis prioritizes clear communication and rigorous safety standards to ensure every job is completed correctly. He believes that building lasting relationships is just as important as the repairs themselves. Outside of the office, Travis loves fishing on Lake Conroe.

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Sarah Reynolds

Lead Mitigation Technician

Sarah specializes in rapid water extraction, structural drying, and mold prevention. She is highly trained in moisture mapping and utilizes advanced industrial equipment to ensure properties are completely dried out. Sarah focuses on preventing secondary damage and keeps homeowners fully informed about the progress of their restoration projects throughout the entire process.

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Marcus Jenkins

Field Inspector & Estimator

Marcus brings years of field experience in plumbing and moisture intrusion diagnostics. He performs detailed site inspections to identify hidden leaks and develops comprehensive repair plans. His focus is on documenting damage for insurance purposes and ensuring that all restoration work strictly follows local safety codes and industry-standard protocols.

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David Lawson

Restoration Foreman

David oversees the physical reconstruction and repair phases of our projects. From installing new drywall and flooring to complex carpentry, he ensures that all repairs meet the highest quality standards. David manages the on-site crew, maintains strict safety compliance, and keeps the project timeline on track to minimize disruption for our clients.

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Karen Campbell

Client Relations Coordinator

Karen is the primary point of contact for scheduling and administrative support. She helps clients navigate the paperwork associated with restoration, coordinates timing with insurance adjusters, and handles permit inquiries. Her proactive approach to communication ensures that property owners feel supported and well-informed from the first emergency call until the job is finalized.

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