About Us

Our Team

Meet the Team

At Concord Water Damage Restoration, our dedicated team serves local residents with expert care and urgency. From initial site assessments and professional cleanup to full-scale structural drying and repairs, our specialists are committed to restoring your property to a safe and healthy condition. We understand the unique challenges that Concord property owners face, combining technical field experience with a professional, compassionate approach to every restoration project we undertake.

GM

Garrett Miller

Founder & Local Project Advisor

Garrett Miller established Concord Water Damage Restoration to provide Concord residents with reliable emergency support when disaster strikes. With extensive knowledge of the local climate and common plumbing issues, he helps clients navigate insurance claims while avoiding common red flags in the industry. He prioritizes fair estimates and rigorous restoration practices to ensure every home is returned to a safe condition. Garrett believes that professional integrity is the foundation of building long-term relationships. When he is not on a job site, he enjoys coaching his daughter’s soccer team with his family.

SH

Sarah Henderson

Lead Field Inspector

Sarah specializes in identifying hidden moisture and structural vulnerabilities within residential properties. She manages initial site inspections and ensures that all safety protocols are strictly followed. Her sharp eye for detail helps homeowners understand the extent of water damage before restoration efforts begin, ensuring clear communication throughout the process.

MJ

Marcus Jenkins

Restoration Specialist

Marcus brings years of hands-on expertise in industrial drying techniques and water mitigation. He focuses on the technical side of debris removal and equipment installation, ensuring that each home is properly dried and ventilated. He is dedicated to maintaining high standards of work efficiency during every emergency restoration phase.

EL

Emily Lawson

Client Care Coordinator

Emily is the primary point of contact for scheduling, permit inquiries, and ongoing project updates. She excels at helping homeowners navigate the stress of insurance documentation and repair timelines. By keeping communication lines open, she ensures every client feels informed and supported from the first phone call to project completion.

TR

Thomas Reed

Repair Technician

Thomas handles the structural repair and final restoration steps, focusing on restoring floors, walls, and cabinetry damaged by moisture. His background in general construction ensures that repairs are built to last while strictly adhering to local building codes. He takes pride in returning homes to their pre-damage, beautiful condition.

Need Help With Water Damage Restoration Services?

Talk with Concord Water Damage Restoration for local support in Concord, NC.

📞 Request Project Estimate