About Us

Our Team

Meet the Team

Our Carrollton restoration team is composed of dedicated professionals committed to excellence in disaster recovery and property preservation. Serving the Carrollton, TX community, we combine technical expertise with a neighborly approach to ensure your property is treated with the utmost care. From initial water extraction to final structural repairs, our crew is equipped with the knowledge and local field experience necessary to handle every unexpected challenge that our regional climate creates.

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Mark Halloway

Founder & Local Project Advisor

Mark Halloway founded Carrollton Water Damage Restoration to provide Carrollton residents with reliable, expert flood recovery services. With decades of experience, Mark navigates insurance requirements with ease, ensuring every project meets strict standards. He prioritizes honest communication while helping clients avoid common industry red flags. Mark is committed to restoring peace of mind through meticulous craftsmanship and genuine integrity. When he isn't managing a crew, he loves coaching his daughter's youth soccer team on weekends.

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Jordan Smith

Lead Restoration Technician

Jordan oversees all on-site water extraction and structural drying efforts. With extensive training in moisture mapping and humidity control, he ensures that properties are thoroughly sanitized and safely dried. He prides himself on his hands-on approach and clear communication, making sure homeowners are updated throughout the entire remediation process.

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Alice Martinez

Project Coordinator

Alice manages the scheduling of inspections and works closely with insurance adjusters to streamline the claims process. Her deep understanding of local permits and safety protocols ensures that every phase of the restoration stays on track. She acts as a primary point of contact, ensuring homeowners feel informed and supported daily.

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Thomas Reed

Lead Structural Repair Specialist

Thomas handles the final restoration phase, including drywall installation, flooring replacement, and finish carpentry. His background in construction means he pays close attention to detail, ensuring that repairs match the original quality of your home. Thomas is committed to restoring your living space to its pre-loss condition with lasting craftsmanship.

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Elena Brooks

Field Inspection Lead

Elena specializes in detecting hidden water damage behind walls and under flooring. She utilizes advanced thermal imaging and moisture meters to pinpoint problem areas that others might miss. Her focus on safety and thorough site documentation provides a solid foundation for the repair team to execute precise, targeted restoration work.

Need Help With Water Damage Restoration Services?

Talk with Carrollton Water Damage Restoration for local support in Carrollton, TX.

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