About Us

Our Team

Meet the Team

At Aurora Water Damage Restoration, our dedicated team serves the local community with professionalism and technical precision. We combine years of experience in the Fox Valley area with a commitment to restoring properties after emergencies. From our skilled technicians handling structural drying to our administrative staff managing complex insurance documentation, every team member works diligently to ensure that Aurora property owners receive the high-quality restoration services they need to get back on their feet quickly.

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Jason Miller

Founder & Service Director

Jason Miller founded Aurora Water Damage Restoration to provide local homeowners with dependable, professional recovery services. With deep local market knowledge, he understands critical water safety protocols that often trip up inexperienced crews. Jason prioritizes fair upfront estimates to ensure every client feels secure throughout the recovery process. He is dedicated to restoring homes quickly while maintaining the highest industry practices. When he is not on a job site, Jason loves spending time with his golden retriever across town.

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Sarah Reed

Lead Restoration Technician

Sarah specializes in advanced moisture mapping, structural drying, and hazardous material containment. With extensive field experience, she ensures that every site is thoroughly inspected and remediated according to strict safety standards. Sarah excels at explaining complex technical steps to homeowners, ensuring they feel informed during the stressful mitigation process.

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Marcus Thompson

Project Superintendent

Marcus oversees site logistics, safety protocols, and daily repair schedules for all ongoing restoration projects. He is highly skilled in navigating local building permits and coordinating with trade partners to ensure repairs meet all city requirements. Marcus maintains constant communication with clients to keep them updated on progress and milestones.

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Elena Jenkins

Claims Liaison

Elena acts as the primary point of contact for insurance coordination and administrative documentation. She helps homeowners manage the paperwork associated with water damage claims, providing clear, transparent communication between the client and the insurance provider. Her focus is on streamlining the recovery process so property owners can focus on their families.

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Kevin Chang

Field Operations Specialist

Kevin handles equipment installation, emergency water extraction, and sanitation services. He is trained in identifying common restoration red flags and takes a hands-on approach to ensure every corner of a property is properly dried and restored. Kevin is committed to providing efficient service that respects the homeowner's property and time.

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